careers

Current Openings

 

Office Coordinator - Part Time (Rhode Island)

 

JOB SUMMARY: The Office Coordinator will assist in all operations of our Smithfield, RI location, including serving as a back-up to our scheduler, assisting the project team with administrative duties, and assisting in the warehouse as needed.

 

DUTIES AND RESPONSIBILITIES:

  • Assist with scheduling service calls and emergency calls on Smithfield customer accounts based upon the nature of the request, urgency, contractual obligation, available resources, and customer needs.
  • Ensure all service requests and dispatches are well documents, coordinated, prioritized, and organized.
  • Closeout & approve work orders for Testing & Inspection activities.
  • Assist with maintaining project files, pulling permits, and other administrative work for the project team.
  • Assist in the warehouse as needed with staging work orders, inventory counts, and control.
  • Respond to customer requests for information or assistance.
  • Answer and screen phone calls in a professional and timely manner.
  • Performs other related duties as assigned by management.

 

QUALIFICATIONS:

  • Minimum of 2 years’ experience in an administrative support role
  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
  • Excellent verbal and written communication skills
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow in a fast-paced environment
  • Strong customer service skills
  • Acute attention to detail
  • Computer skills required: Must be proficient with using the computer and have a basic understanding of Microsoft Office and Outlook. Ability to learn new systems such as Salesforce.com and inventory management software

 

COMPETENCIES:

  • Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Occasionally required to stand
  • Occasionally required to walk
  • Continually required to sit
  • Continually required to utilize hand and finger dexterity
  • Occasionally required to climb, balance, bend, stoop, kneel or crawl
  • Continually required to talk or hear
  • While performing the duties of this job, the noise level in the work environment is usually quiet
  • The employee must occasionally lift and /or move more than 10 pounds
  • Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Company Overview

Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.

 If interested, please submit your resume including contact information to hr@firefire.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Fire Alarm Sales/Project Manager (Worcester Area)

We have an exciting opportunity for a driven, eager person to help FEI grow our footprint in the Worcester and Western MA areas.  In a hybrid sales and project management role, you would be responsible for seeking & closing Fire Alarm project sales in this territory and managing those projects through completion.

Duties & Responsibilities

  • Meet annual and monthly booking quotas for fire alarm project sales
  • Identify new opportunities in assigned territory. Build and maintain relationships with General Contractors in the territory
  • Present professional proposals to customers on repair, replacement, upgrade, retrofit and installation of fire alarm systems
  • Organize and create job schedules, accurately define project requirements
  • Attend sales and job progress meetings, scope reviews, bid walk-thrus
  • Prepare submittals & permitting documents as well as O&M Manuals & As-Builts upon job completion
  • Accountable for managing project timelines and budgets
  • Maintain communication with customers and internal team throughout the projects, providing clarifications as needed and resolving any concerns in a timely manner

Qualifications

  • Minimum of 4-5 years experience in the fire alarm industry
  • Advanced knowledge of fire alarm systems, codes and regulations
  • Ability to successfully negotiate with a diverse customer base
  • Ability to read fire alarm system designs/drawings
  • Certifications or licenses related to Fire Alarm (Systems Technician License, NICET, manufacturer certifications, etc.) preferred
  • Strong sales and communication skills
  • Computer skills required: Intermediate computer skills required, including proficiency with Microsoft Office products. Familiarity with CRE systems, preferably Salesforce.com

Benefits
• Competitive Pay
• 401(k)
• Medical, Dental & Vision Insurance Package
• Disability & Life Insurance Package
• Paid Vacation & Holidays

Company Overview

Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.

 If interested, please submit your resume including contact information to hr@firefire.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Fire Sprinkler Installer (Rhode Island)

Fire Equipment Inc. is currently seeking a Licensed Fire Sprinkler Fitter to work on our Projects team in Rhode Island. The Sprinkler Fitter will work on upgrade and installation projects, ensuring installations are up to code.

Duties & Responsibilities
• Work on assigned customer sites for installation and upgrade projects on fire sprinkler systems
• Work with wet and dry fire sprinkler systems, and fire pumps
• Perform on-site emergency troubleshooting and repairs

Qualifications

  • Minimum 5 years experience
  • Knowledge of applicable fire codes and regulations
  • Ability to lift/carry up to 50 pounds
  • Effective communication skills
  • Experience with fire pumps, wet and dry systems required
  • Ability to read blueprints and have a working knowledge of fire sprinkler systems
  • Backflow certification preferred but not required

Education and Certification Requirements

  • RI Journeyman Sprinkler License required
  • MA Journeyman Sprinkler License helpful
  • Valid Drivers License required
  • High school diploma or equivalent is required

Benefits
• Competitive Pay
• 401(k)
• Medical, Dental & Vision Insurance Package
• Disability & Life Insurance Package
• Paid Vacation & Holidays

Company Overview

Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.

 If interested, please submit your resume including contact information to hr@firefire.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Kitchen Systems Technician (Hyannis)

Fire Equipment Inc. is currently seeking a Kitchen Suppression Technician. This is a great opportunity to learn the fire safety trade in an established organization. This position requires the ability to service, inspect and repair restaurant fire suppression systems established customers. Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and reports. This role will be based on Cape Cod.

Duties & Responsibilities

  • Test and inspect pre-engineered fire suppression systems and portable fire extinguishers following applicable codes
  • Maintain knowledge of current products and related information
  • Perform on-site emergency troubleshooting and repairs
  • Schedule appointments with customers for inspection & repairs
  • Prepare accurate and timely service tickets and reports
  • Maintain high customer satisfaction with a passion for delivering stellar service
  • Develop and maintain a professional image and build good relationships with customers
  • Other related duties as assigned

Qualifications

  • Valid Drivers License required
  • High school diploma or equivalent is required
  • Effective communication skills
  • Prior experience with fire suppression systems preferred, but not required
  • Knowledge of applicable fire codes and regulations
  • MA Pre-Engineered Systems and Portable Fire Extinguishers License helpful

Benefits

  • Competitive pay, including on-call stipend
  • Company vehicle to take home
  • Medical, Dental & Vision Insurance
  • Company provided life and disability insurance
  • 401(k)
  • Paid vacations and holidays

Company Overview

Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.

 If interested, please submit your resume including contact information to hr@firefire.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Fire Sprinkler Technicians (Multiple Locations)

Fire Equipment Inc. is currently seeking Fire Sprinkler Technicians for multiple locations–Medford, MA; Agawam, MA; Smithfield, RI. This position requires the ability to service, inspect and repair sprinkler systems and fire pumps for established customers on a scheduled basis. Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and report.

Duties & Responsibilities
• Conduct scheduled service calls to customer’s satisfaction
• Test and inspect fire sprinkler systems and fire pumps
• Perform on-site emergency troubleshooting and repairs
• Perform duties of on-call shifts in a rotating schedule
• Prepare accurate and timely service tickets and reports

Qualifications
• Knowledge of applicable fire codes and regulations
• MA and/or RI sprinkler license required, CT license preferred
• Valid Drivers License required
• High school diploma or equivalent is required
• Effective communication skills

Benefits
• Compeitive pay, including on-call stipend
• Company vehicle to take home
• Medical, Dental & Vision Insurance
• Company provided life and disability insurance
• 401(k)
• Paid vacations and holidays

Company Overview
Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.

If interested, please submit your resume including contact information to hr@firefire.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Fire Alarm Technicians (Multiple Locations)

Fire Equipment Inc. is currently seeking Licensed Fire Alarm Technicians for multiple locations–Medford, MA; Agawam, MA; Springfield, RI. This position requires the ability to service, inspect and repair fire alarm systems for established customers on a scheduled basis. Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and reports.

Duties & Responsibilities
• Perform on-site service, inspect and repair fire alarms for established customers on a scheduled basis.
• Conduct service calls, systems testing and inspections to the prescribed standards.
• Perform on-site emergency troubleshooting and repairs.
• Identify code issues and non-conformance issues.
• Program fire alarm panels.
• Prepare accurate, timely and detailed service tickets and reports.
• Present a professional appearance and conduct while interacting with and providing solutions to customers.

Qualifications
• MA and/or RI fire alarm license required, CT license preferred
• Knowledge of applicable fire codes and regulations
• Ability to be available on-call when scheduled
• Effective communication skills

Education and Certification Requirements
• MA and/or RI fire alarm license required, CT license preferred
• Valid Drivers License required
• High school diploma or equivalent is required

Benefits
• Competitive Pay
• 401(k)
• Medical, Dental & Vision Insurance
• Disability & Life Insurance
• Paid Vacation & Holidays

Company Overview
Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.

If interested, please submit your resume including contact infromation to hr@firefire.com

Fire Equipment Inc., is committed to creating a diverse enviroment and is proud to be an equal opportunity employer.

Fire Extinguisher Technician (Medford & Hyannis)

Fire Equipment Inc is currently seeking a Fire Extinguisher Technician who is a hardworking, focused individual with a passion for quality and excellence with customer service.

This position requires the ability to service, inspect and test fire extinguishers and emergency exit lighting systems for established customers on a scheduled basis. You will need to be capable of dismantling various types of fire extinguishers, examining mechanical parts, extinguishing agents, and replace worn or damaged parts. This position requires the ability to climb ladders and endure standing, walking, and bending throughout the day.

REQUIREMENTS:

• High school diploma or equivalent is required
• MA Fire Extinguisher License
• Hydrostatic certificate preferred
• Must maintain a valid and clean driving license & record
• Minimum 3 yrs experience
• Ability to work occasional nights and/or flexible hours
• Works well independently

BENEFITS:

• Competitive Pay
• 401(k)
• Medical, Dental & Vision Insurance Package
• Disability & Life Insurance Package
• Paid Vacation & Holidays

Company Overview

Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.

 If interested, please submit your resume including contact information to hr@firefire.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Warehouse Associate (Medford)

Fire Equipment Inc. is looking for a Warehouse Associate to join our team in Medford, MA. The Warehouse Associate will primarily be responsible for staging work orders for our fire alarm, sprinkler, and suppression technicians. We’re looking for a highly motivated, independent worker to join our team.

 

RESPONSIBILITIES:

  • Stage work orders for field technicians, ensuring the accuracy of parts needed and those materials are ready for customer appointments.
  • Receive stock and inventory.
  • Deliver parts to other office locations as needed.
  • Back-up to other Shop Technicians for hydrostatic testing, CO2 cylinder filling.
  • Process counter sales and ensure proper recording and billing/payment information is entered into Salesforce.com.
  • Performs other related duties as assigned by management.

 

QUALIFICATIONS:

  • High school diploma or general education degree (GED), or one to three years’ related experience and/or training, or equivalent combination of education and experience.
  • Capable of lifting, pushing, pulling, and/or carrying up to 75lbs
  • Must be able to follow basic safety procedures and precautions to help maintain a safe work environment
  • Basic understanding of fire safety industry (fire alarms, sprinklers, etc.) or related industry preferred
  • Strong communication skills, verbal and written
  • Basic math and counting skills required
  • Ability to multi-task
  • Strong attention to detail and accuracy

Benefits:

  • Competitive Pay
  • 401(k) with company match
  • Medical, Dental & Vision Insurance Package
  • Disability & Life Insurance Package
  • Paid Vacation & Holidays

Company Overview

Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.

 If interested, please submit your resume including contact information to hr@firefire.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Extinguisher Maintenance Technician (Hyannis)

Fire Equipment Inc. is looking for an Extinguisher Maintenance Technician to join our team in Hyannis, MA. The Technician will primarily be responsible for testing and filling portable fire extinguishers and staging work orders for our Fire Sprinkler and Pre-Engineered Systems Technicians. We’re looking for a highly motivated, independent worker to join our team.

 

RESPONSIBILITIES:

  • Testing fire extinguishers to ensure they meet code requirements.
  • Filling fire extinguishers and other fire suppression tanks.
  • Stage work orders for field technicians, ensuring the accuracy of parts needed and those materials are ready for customer appointments.
  • Receive stock and inventory.
  • Assist with counter sales as needed.
  • Performs other related duties as assigned by management.

 

QUALIFICATIONS:

  • High school diploma or general education degree (GED), or one to three years’ related experience and/or training, or equivalent combination of education and experience.
  • Capable of lifting, pushing, pulling, and/or carrying up to 75lbs
  • Strong communication skills, verbal and written
  • Basic math and counting skills required
  • Ability to multi-task
  • Strong attention to detail and accuracy
  • Must be able to follow basic safety procedures and precautions to help maintain a safe work environment
  • Basic understanding of fire safety industry (fire alarms, sprinklers, etc.) preferred

 

Benefits:

  • Competitive Pay
  • 401(k) with match
  • Medical, Dental & Vision Insurance Package
  • Disability & Life Insurance Package
  • Paid Vacation & Holidays

Company Overview

Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.

 If interested, please submit your resume including contact information to hr@firefire.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Fire Alarm Apprentice (Medford)

Fire Equipment Inc. is currently seeking a Fire Alarm Apprentice. This position requires the ability to assist in the service, inspections, and repairs of fire alarm systems for established customers on a scheduled basis.

Duties & Responsibilities.

  • Assist licensed technicians with on-site service, inspect and repair fire alarms for established customers on a scheduled basis.
  • Learn how to identify code issues and non-conformance issues.
  • Present a professional appearance and conduct while interacting with and providing solutions to customers.

Qualifications

  • Excellent customer service skills
  • Must be able to work independently and with teammates
  • Valid drivers license required
  • High School diploma or GED required
  • Must be willing to work overtime, occasional weekends and holidays when required

Benefits
• Competitive Pay
• 401(k) with company match
• Medical, Dental & Vision Insurance
• Disability & Life Insurance
• Paid Vacation & Holidays

Company Overview

Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.

 If interested, please submit your resume including contact information to hr@firefire.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Interested in becoming part of the Fire Equipment Inc team? We’d love to hear from you!

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