careers

Current Openings

Fire Alarm Technician

We are currently seeking  Fire Alarm Technicians for the Medford & West Springfield locations. This position requires the ability to service, inspect and repair fire alarm for established customers on a scheduled basis.  Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and reports.

Qualifications

  • High School Diploma/ GED required
  • NICET certification preferred
  • Knowledge of applicable fire codes and regulations
  • Valid Drivers License required
  • Minimum 5 years experience
  • Class D License required
  • Ability to be available on-call when scheduled required
Benefits

  • Competitive Pay
  • 401(k)
  • Medical, Dental & Vision Insurance Package
  • Disability & Life Insurance Package
  • Paid Vacation & Holidays


 

Fire Sprinkler Technician

We are currently seeking  Fire Sprinkler Technicians for the Medford & West Springfield locations. This position requires the ability to service, inspect and repair sprinkler systems and fire pumps for established customers on a scheduled basis. Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and report. Duties may also include installing fire sprinkler systems.

Responsibilities

  • Conduct scheduled service calls to customer’s satisfaction.
  • Test fire sprinkler systems and fire pumps.
  • Perform on-site emergency troubleshooting and repairs.
  • Perform duties of on-call shifts in a rotating schedule.
  • Prepare accurate and timely service tickets and reports.
  • Assist in the installation of fire sprinkler systems.
Qualifications

  • High school diploma or equivalent is required
  • NICET certification preferred
  • Knowledge of applicable fire codes and regulations
  • Valid Drivers License required
  • Minimum 5 years experience
  • MA Journeyman sprinkler license

Benefits

  • Competitive Pay
  • 401(k)
  • Medical, Dental & Vision Insurance Package
  • Disability & Life Insurance Package
  • Paid Vacation & Holidays

 

 

Service Sales Representative

We are currently seeking a Service Sales Representative to join our growing team in Massachusetts & Rhode Island.

Responsibilities

  • Develop new business by identifying qualified prospects through networking, prospecting, cold-calling & creative lead generation with end-user customers.
  • Working with a base of existing customers to upsell FEI’s Testing & Inspection services.
  • Maintain customer retention by delivering FEI’s highly acclaimed service & support
  • Provide timely and effective sales presentations to prospective customers.
  • Exhibits a thorough knowledge of all services, pricing procedures and strategies to ensure that contract estimates are accurate and will deliver the expected return
  • Manage and maintain a detailed opportunity pipeline & achieve assigned monthly quota
  • Utilize Salseforce.com to forecast and track all sales activities
  • Represent the company in a positive and professional manner.
Qualifications

  • Bachelor’s degree preferred
  • 3-5 years of related experience in an outside sales role
  • Experience with Fire Alarm and/or Sprinkler strongly preferred.
  • Articulate and professional with an enthusiastic attitude and a focus on result
  • Familiarity with Salesforce.com preferred
  • Industry experience a HUGE plus but not required
  • Service contract sales experience required
  • Strong interpersonal, written, phone and listening skills

Benefits

  • Lucrative salary & incentive plan
  • Auto allowance
  • Fuel card
  • Health & Dental Benefits
  • 401(k)

Business Analyst/Salesforce Administrator

Would you like to work for a company that is in the top 50 fastest growing privately held companies? (Boston Business Journal list)

With this continued growth, Fire Equipment Inc. has a need for a Business Analyst to join our talented CRM team. The Business Analyst/Salesforce Administrator will lead our organization in user onboarding, support, and data management throughout the platform. They will work closely with our internal teams to drive activity and touchpoints for our organization. This role also provides high quality analysis and support of operational workload planning

Responsibilities

  • Daily support and administration of Salesforce users and processes including: user licenses and profiles, workflows, triggers, custom objects, configuration of page layouts, reports and dashboards.
  • Train users in one on one and classroom settings.
  • Troubleshoot and support end-users to ensure Salesforce.com meets their needs and keep pace with changes in program operations, policies and/or procedures
  • Support multiple business functions to identify, document and implement streamlined business processes
  • Provide analysis and modeling of the business processes; understand the business needs and impacts of proposed solutions in order to implement the most effective solutions
  • Partner with internal staff and vendors to align priorities and implement effective changes to the Salesforce.com system
  • Set up and manage the Salesforce security model and sharing settings
  • Manage sandbox and deployment processes
  • Build reports and dashboards for internal customers
  • Performs other related duties as assigned by management.
Qualifications

  • Bachelor’s Degree in Computer Science or related technical field
  • One to three years of related experience in Business Analysis for a service organization
  • Background in the fire safety, HVAC, or other industrial or trade services organization is helpful
  • Excellent analytical and problem solving skills
  • Effective communication skills for exchanging routine & non-routine information (verbally and in writing) to partners within and outside of the organization
  • The successful candidate must be a self-starter, able to simultaneously handle multiple projects, effectively prioritize workload, and own deliverables from start to finish
  • Familiarity with Salesforce.com preferred
  • Certificates, licenses and registrations required: Certified Salesforce Administrator preferred

Benefits

  • Medical, dental and vision with company contributions towards premium
  • Company-provided life, short-term and long-term disability
  • Supplemental benefits
  • 401(k)

Collections Representative

Are you looking to take your career to the next step? Would you like to work for a company that is in the top 50 fastest growing privately held companies? (Boston Business Journal list)

With this continued growth, Fire Equipment Inc. has a need for a Collections Rep to join our Finance team in Medford, MA. Reporting to and working under the general direction of the CFO and in partnership with Billing Specialists, the Collections Representative resolves past due customer account balances. The Collection Representative will assist in credit and collections activities to ensure monies owed to the company are received in a timely manner while maintaining positive relationships with Fire Equipment Inc. customers.

Responsibilities

  • Assist in managing day-to-day collections operations.Contact customers regarding past-due accounts and invoices.
  • Monitor payment arrangements to ensure compliance with payment terms.
  • Partner with billing representatives to ensure appropriate collections follow-up.
  • Promptly respond to customer inquiries regarding past due balances.
  • Work with customers to ensure they understand billing procedures and payment expectations and ensuring they are followed.
  • Interact with FEI employees, management and external customers.
  • Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment.
  • Performs other related duties as assigned by management.
Qualifications

  • Minimum of 2 years’ experience in an administrative support role
  • High school diploma or equivalent, three to five years related experience, or equivalent combination of education and experience.
  • Excellent verbal and written communication skills.
  • Strong organizational, problem-solving, and analytical skills.
  • Ability to handle a high volume of tasks while maintaining attention to detail and prioritizing as necessary.
  • Strong interpersonal and customer service skills.
  • Ability to work independently and as a member of the team.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Proficiency in MS Office. Strong knowledge of Excel preferred
  • Familiarity with Salesforce.com is a plus.

Benefits

  • Medical, dental and vision with company contributions towards premium
  • Company-provided life, short-term and long-term disability
  • Supplemental benefits
  • 401(k)

Staff Accountant

Are you looking to take your career to the next step? Would you like to work for a company that is in the top 50 fastest growing privately held companies? (Boston Business Journal list)

With this continued growth, Fire Equipment Inc. has a need for a Staff Accountant to join our Finance team in Medford, MA. The Staff Accountant will be responsible for financial reporting, accounts payable and analyzing purchasing prices. We’re looking for a highly motivated, independent thinker to join our team.

Responsibilities

  • Maintain the General Ledger including journal entries.
  • Prepare accurate balance sheet account reconciliations, including prepaids, loan accounts, tax accruals and revenue recognition.
  • Prepare monthly financial statements (P&L and balance sheet) in compliance with GAAP, FAR and company policy in a timely manner.
  • Prepare sales and gross margin reporting for remote offices and total company.
  • Control Accounts Payable and disbursement process.
  • Review payroll cost accruals and labor cost allocations. Process payroll on a weekly basis.
  • Review purchase price variances and material cost accounting relating to service work orders and project work.
Qualifications

  • Bachelor’s Degree (BA) from four-year college or university.
  • Two years of related experience and/or training in an industrial services or trade services company accounting department.
  • Excellent Excel skills required.
  • Familiarity with Salesforce.com and Financial Force a plus.
  • Proven ability to work in a deadline-driven environment.

Benefits

  • Medical, dental and vision with company contributions towards premium
  • Company-provided life, short-term and long-term disability
  • Supplemental benefits
  • 401(k)

Interested in becoming part of the Fire Equipment Inc team? We’d love to hear from you!

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