careers

Current Openings

Fire Alarm Technician

We are currently seeking  Fire Alarm Technicians for the Medford & West Springfield locations. This position requires the ability to service, inspect and repair fire alarm for established customers on a scheduled basis.  Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and reports.

Qualifications

  • High School Diploma/ GED required
  • NICET certification preferred
  • Knowledge of applicable fire codes and regulations
  • Valid Drivers License required
  • Minimum 5 years experience
  • Class D License required
  • Ability to be available on-call when scheduled required
Benefits

  • Competitive Pay
  • 401(k)
  • Medical, Dental & Vision Insurance Package
  • Disability & Life Insurance Package
  • Paid Vacation & Holidays


 

Fire Sprinkler Technician

We are currently seeking  Fire Sprinkler Technicians for the Medford & West Springfield locations. This position requires the ability to service, inspect and repair sprinkler systems and fire pumps for established customers on a scheduled basis. Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and report. Duties may also include installing fire sprinkler systems.

Responsibilities

  • Conduct scheduled service calls to customer’s satisfaction.
  • Test fire sprinkler systems and fire pumps.
  • Perform on-site emergency troubleshooting and repairs.
  • Perform duties of on-call shifts in a rotating schedule.
  • Prepare accurate and timely service tickets and reports.
  • Assist in the installation of fire sprinkler systems.
Qualifications

  • High school diploma or equivalent is required
  • NICET certification preferred
  • Knowledge of applicable fire codes and regulations
  • Valid Drivers License required
  • Minimum 5 years experience
  • MA Journeyman sprinkler license

Benefits

  • Competitive Pay
  • 401(k)
  • Medical, Dental & Vision Insurance Package
  • Disability & Life Insurance Package
  • Paid Vacation & Holidays

 

 

Service Sales Representative

Do you have sales experience in life safety service sales?

Would you like to work for a company that is in the top 50 fastest growing privately held companies for the last 2 years in a row? (Boston Business Journal list)

Would you like to help us continue on this growth path?

Do you have a proven track record of meeting or exceeding your sales quotas?

Are you looking to join an organization with a lucrative compensation, robust benefits package and a friendly, fast-paced, rewarding work environment?

Fire Equipment Inc. is currently seeking a Service Sales Representative to join our growing team in the Worcester, Massachusetts market.

Responsibilities

  • Develop new business by identifying qualified prospects through networking, prospecting, cold-calling & creative lead generation with end-user customers.
  • Working with a base of existing customers to upsell FEI’s Testing & Inspection services.
  • Maintain customer retention by delivering FEI’s highly acclaimed service & support
  • Provide timely and effective sales presentations to prospective customers.
  • Exhibits a thorough knowledge of all services, pricing procedures and strategies to ensure that contract estimates are accurate and will deliver the expected return
  • Manage and maintain a detailed opportunity pipeline & achieve assigned monthly quota
  • Utilize Salseforce.com to forecast and track all sales activities
  • Represent the company in a positive and professional manner.
Qualifications

  • Bachelor’s degree preferred
  • 3-5 years of related experience in an outside sales role
  • Experience with Fire Alarm and/or Sprinkler strongly preferred.
  • Articulate and professional with an enthusiastic attitude and a focus on result
  • Familiarity with Salesforce.com preferred
  • Industry experience a HUGE plus but not required
  • Service contract sales experience required
  • Strong interpersonal, written, phone and listening skills

Benefits

  • Lucrative salary & incentive plan
  • Auto allowance
  • Fuel card
  • Health & Dental Benefits
  • 401(k)
  • Life & Disability, and supplemental coverage available

Business Development Representative

Would you like to work for a company that has made the top 50 fastest growing privately held companies for 2 years in a row? (Boston Business Journal)

With this continued growth, Fire Equipment Inc. has a need for a Business Development Representative to join our talented Service Sales team. We are looking for a motivated, driven, customer focused individual to make calls to customers for their life safety service requirements.

Responsibilities

  • Responsible for the development of new business and the expansion of services to existing customer base.
  • Call existing customers & new customer prospects to schedule qualified appointments for the sales team.
  • Follow-up on quoted sales opportunities to ensure customer inquiries have been addressed & provide feedback to the sales team.
  • Qualify inbound sales activity and redistribute the opportunity to the appropriate sales representative(s).
  • Review upcoming construction projects in the area to identify opportunities for our Fire Alarm, Sprinkler and Special Hazards projects team.
  • Maintain a thorough knowledge of FEI services, pricing procedures and strategies to ensure that contract estimates are accurate and will deliver the expected return.
  • Document all contacts, actions and responses in CRM system (Salesforce.com).
  • Respond promptly and professionally to customer requests.
Qualifications

  • High school diploma or general education degree (GED)
  • Minimum of 2 years related experience
  • Excellent telephone presentation skills
  • Excellent customer service skills
  • Highly reliable, superior work ethic and integrity
  • Excellent organizational and time management skills
  • Acute attention to detail
  • Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm
  • Computer skills required: Microsoft Office. Familiarity with Salesforce.com a plus

Benefits

  • Health, Dental & Vision Benefits
  • 401(k)
  • Life & Disability
  • Supplemental benefits available

Interested in becoming part of the Fire Equipment Inc team? We’d love to hear from you!

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